Most people who stay at the Four Seasons Lana’i remember the luxurious rooms, the incredible dining options (Nobu! Dean & DeLuca in the minibar! Those amazing malasadas!), the intimate pool, and the picture-perfect sand beach on Hulopo’e Bay.
My kids will remember all of those things. But also, the in-room toilets.
These aren’t just any toilets, mind you. They are what our Big Girl calls, “Robot Toilets.” Toilets with built-in seat warmers. Toilets that open and close and flush automatically. Toilets that sport bidets for those trips to the bathroom you just can’t seem to tidy on your own.
The toilets represent the top-of-the-line product from a company called Toto, a company that makes all different sorts of toilets. The ultra-exclusive fixtures undoubtedly are intended to add to the feeling of luxury—especially since the technology creates this situation that actually obviates the need ever to touch the toilet or toilet seat when you go. (As an aside, they are priced at more than $3,000 apiece.)
But for my Big Girl—a brilliant and creative 7-year-old who suffers from anxiety about foreign toilets in general—they basically were the Devil in porcelain clothes.
At first, before she had to use the toilet in our room, she was fascinated by them, pushing the buttons to watch the lids go up and down. Curiosity quickly turned to fear when she sat down and the toilet unexpectedly started a circulate cycle to make sure none of her “presents” stained the bowl. We quickly figured out to use a (complimentary and posh) kid-sized slipper to “blindfold” the toilet’s electronic eye (which triggers the circulate cycle when you sit down).
For a few days, this plan worked wonders. Her curiosity returned.
Then, drama struck. We refer to it as The Bidet Incident. Completely out of nowhere, while the Big Girl was doing her business on the bowl, the toilet’s bidet feature went rogue and sprayed her bottom with gusto. To say this caught her by surprise would be an understatement. There were many tears. And blood-curdling screams. Then she announced she was “never peeing on Lana’i again.”
Powerwoman and I dried off our daughter’s bottom and did our best to stifle laughter. We spent the rest of the afternoon creating stories about robot toilets gone haywire. Mine evoked the Terminator movies, only with robots that sprayed unsuspecting butts instead of killing people. (The stories worked. She peed again.)
Thankfully, by our last morning on Lana’i, the Big Girl was able to smile about the toilet. She and her 4-year-old sister made up a farewell song. They included the toilets in their recap of their favorite things about the Four Seasons Lana’i. The two of them even figured out how to hold the blindfold slipper without any help from my wife or me.
As we headed for the door, depressed at the thought of leaving this paradise, L ran back to “do something important” and kiss the toilet goodbye.
“I just did it on the top,” she said. “I didn’t want the bidet to shoot me in the mouth.”