Part of something very special

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FTA logoYou don’t have to read many of my posts to understand that a) I think pretty deeply about family travel and b) I’ve got ideas for how to change public perception about traveling families overall. You also don’t have to dig too deep to discern that even though I’m a man of words, I also am a man of action.

This is precisely why I’m proud to announce that I’ve joined the Board of Advisors for a brand new organization, the Family Travel Association (FTA).

The mission of the organization is simple: To inspire families to travel and to advocate travel as an essential part of every child’s education. In short, the FTA emphasizes the role of travel in the development of our children, and prioritizes travel as an important activity for family bonding and development.

These all are concepts I embrace wholeheartedly.

In the beginning, my role will be to help guide the organization in terms of policies and procedures. I’ll probably do some writing for the group, too, and hope to put together some original pieces for distribution through traditional channels. Over time, this role likely will grow (though I’m not sure how).

I’m honored to be on an all-star team of advisors; a team that includes Keith Bellows, senior vice president and editor-in-chief of National Geographic Traveler magazine; Laura Davidson, president and founder of Laura Davidson Public Relations; Lynn O’Rourke Hayes, editor of FamilyTravel.com; Kyle McCarthy, editor of Family Travel Forum; and Amie O’Shaughnessy, editor of Ciao Bambino (to name a few).

Of course I’m also delighted to work with the organization’s founder, my friend (and a former publisher at National Geographic), Rainer Jenss.

Stay tuned for more updates about my work with the FTA and some of the projects we’ll launch in the first part of 2015. In the meantime, check out this video that Rainer made to help newcomers understand what we’re all about.

When family travel meets natural disaster

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The aftermath of Hurricale Oldie

The aftermath of Hurricale Odile

Guest posts aren’t a typical occurrence on this blog. Sometimes, however, circumstances warrant them. Like when natural disasters impact family travel. And when people you love bear the brunt.

Such was the case earlier this month, when our friends and neighbors, Dave and Laurie Hagele, were stranded with their (4- and 2-year-old) kids in Los Cabos, Mexico, due to the aftermath of Hurricane Odile. For the first few days of the experience, Dave and Laurie stayed remarkably positive, taking things (at the Pueblo Bonito Rose Resort) as they came, and embracing the perspective that their problems weren’t nearly as bad as they could have been. Then, on Thursday, the day the Hageles were evacuated, shit got real.

What follows here is a Facebook note Dave wrote Thursday night, after he and his loved ones returned to California, to their beautiful house across the street. I have reprinted it with his permission, and it appears in its entirety, with very minimal edits. Needless to say, we are happy/relieved/thankful our friends are home safe.

On Wednesday around 5:00 p.m., the hotel gathered all the guests into the lobby for an update. They had arranged for busses to take us to the airport at 10 a.m. & 1 p.m. (they had 560 guests in the hotel). They were going to provide us with a box lunch, we’ll head to the Best Western by the airport where we’ll be handed over to the government officials who will ask where we’re going (US or Mexico). We left the meeting staying positive, telling ourselves to expect a long day, but “Hey! This is a once in a lifetime adventure!”

Then it got dark. Our hotel had a generator so we had some electricity, hot showers, etc., but when I looked out from our 6th floor hallway towards town, it was pitch black…and smelled like smoke. That’s when I started to get scared. All the stores had been looted of groceries, there was no water, food, gas, etc. in town and our hotel is lit up like a Christmas tree on the ocean. There were two big bonfires…one outside our gate and one at the entrance to the hotel from the beach to keep away looters from the resort and help the guards see. Needless to say, I didn’t sleep much Wednesday night.

Thursday morning, we got up early, showered, ate breakfast and started packing to leave. We left a suitcase with children’s clothing, shoes, toys, etc. to donate to the staff. Charlotte even gave one of the staff members little 9 month old girl her Purplicious book The hotel next to us (same owners as ours) began evacuations at 6:00 a.m. All the staff lined the drive way waiving white towels (some crying) sending the guests on their way…knowing there goes their jobs.

Learning about evacuation plans at the hotel.

Learning about evacuation plans at the hotel.

At 10 a.m. we boarded a small bus with everyone’s luggage in the isle. It was a little muggy & hot, but once we started moving, the breeze was nice. We received the same send off from the staff and it was very emotional leaving them behind. As we exited the gates and started up the highway, the true impact of the devastation was felt. We were lucky…hotels were demolished, all power poles were down, roofs blown off and palm trees snapped in half. We passed a couple of gas stations with lines of cars stretching miles long waiting for gas. We get to San Jose Del Cabo and the supermarket there was looted, everything was thrashed and people were holding their cell phones up trying to get a signal.

We then turn towards the airport. At this point, Jackson had already peed through his diaper onto Laurie’s lap (thank you Mexican diapers), but we weren’t worried since we would be at the Best Western, we can change him, freshen up and get ready to get our assignment for the flight out.

Then we see the airport. It looked like it had been bombed…then we start to see a line of people…6-8 deep, about a mile long…I’m thinking, wow, I’m glad we’re not in that line! We weren’t. The bus stopped and told everyone to get out, then left. Our line was the other line about a mile long. We’ve never felt more helpless and scared in our lives. Laurie started sobbing and there was nothing I could do to fix it. We couldn’t go back to the hotel, we basically were dumped into the crowd to fend for ourselves. There was no water, no food, no cell service and we were standing in the blazing Cabo sun with barely any breeze. The “Best Western”, looked like a car bomb had exploded outside. There was a shaded overhang so we were able to get Laurie, [my mother-in-law, Cindy] and the kids there while I went back to take my place in line with everyone else. It was 11:00 a.m.

Upon arriving at the airport, this was the line.

Upon arriving at the airport, this was the line.

I finally made it to the back of the line. At around 1:30 p.m., the line finally moved after the first of the rescue planes started arriving (they were letting 100 people at a time through to the airport). Through out the day, Laurie & I would switch standing in line and checking on the kids…walking the distance of the snaking line multiple times. They weren’t allowing any family or kids to go ahead, but at least they were in the shade…granted, there was vomit everywhere, sheetrock, glass & general filth, but they were shaded. Considering the circumstances, the kids did pretty well. Everyone was sharing their toys and any food or snacks they had. Around 3:30 p.m. Laurie came back to tell me that Charlotte wasn’t drinking any water, was turning pale and said her “tummy hurts”…I went up to check on her while Laurie stayed with the bags. Cindy said the guard had just made an announcement they were going to start taking the elderly & families. I confirmed with him when I got there, said my wife was back in the line and he said, “Go get her now”.

I ran back, got Laurie and we booked it to the shaded area. After about 10 minutes, they started moving the families & elderly into a line. We stood in that line for another 10 minutes before they said “go go go” and we then started walking, dragging our luggage and tired kids, along with everyone else to the “boarding area”. There, for the next 45 minutes, we filled out forms indicating names, passport number, flight we came in on, etc. and waited. We didn’t know if we were going to Phoenix or LAX. A guy comes in and yells, “4 seats to LAX!” and we pounced. We then went back into the sun onto the tarmac about 4 planes down where a Southwest Airlines crew was waiting to take our bags, forms, etc. They had an ice chest with cans of water and it tasted SOOOOO good! I sat with the kids on the tarmac in the shade of the plane while Laurie dealt with the forms. By then, Charlotte was feeling better, which was a relief.

The plane that took my friends home.

The plane that took my friends home.

Once they said we could board, Laurie started sobbing and the flight attendant gave her a big hug and said, “It’s o.k. sweetie…we’ll get you home”.

Cindy, Laurie & Charlotte each had a seat and I had a seat in the back of the plane with Jackson on my lap…as the plan started taxing down the runway, I looked out and say numerous planes lined up to bring in supplies and take people out. As soon as the plan lifted off, I hugged Jackson really hard and I totally lost it and started sobbing…then he peed his pants and I was soaked…thank you Mexican diapers…it was around 5:00 p.m.

The flight had food, ice cold drinks and a very friendly staff. We landed in LAX around 6:00 p.m. and breezed through customs. I was able to get us on the LAX – Santa Rosa flight leaving at 7:55 p.m., which gave us time to eat a real meal, get settled a bit and change the kids into their jammies…both kids crashed out the second the plane took off. When we landed in Santa Rosa round 9:20, I lost it again.

Laurie & I always try to live by the motto, “There are a lot of people that would trade their problems for ours”. I think that group would be a much smaller group for this one. I would not wish yesterday on anyone and couldn’t help thinking about the people I stood in line with for 5 hours that were left in the sun while we got out.

We are so grateful to be home…safe. Our thoughts are with the staff who sent us on our way and everyone left in Cabo.

Family travel for road warriors

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As someone who does a significant amount of solo travel for work, I’m always planning epic trips as a way to reconnect with the family members I’ve left behind. For us, these trips (such as last month’s week-long escapade at Walt Disney World Resort) aren’t only about escaping, they’re about escaping together. And the adventures almost always are the kinds of jaunts we’ll all remember for life.

This is why I particularly was moved by a new ad from one of my biggest clients, Expedia. On the surface, the ad, a television commercial, trumpets Expedia’s new Expedia+ rewards program, which gives customers one point for every dollar spent on travel.

Really, however, the ad is a comment on the notion of reconnecting with family after a series of business trips.

The family in the ad uses some of the dad’s 83,000 Expedia+ Rewards points to head out on an African Safari. While we Villanos haven’t traveled that far afield, we have come close, and we certainly aren’t ruling out that type of trip in the future.

For me, the bottom line here is that sometimes, family travel is about more than the travel itself. It’s refreshing to see an online travel agency like Expedia recognize that reality in this medium.

The coolest playground on Earth

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The park for "off-leash kids."

The park for “off-leash kids.”

In many ways, we build our family travel around playgrounds. We try to fly through airports that have child play zones. On road trips, we plan our stops in cities with play structures about which other parents rave. When we finally settle in a destination, we always ask the hotel concierge—or people who work in local toy shops—for directions to the best park.

Heck, when we spent last fall in London, we explored the entire city by playground-hopping from one neighborhood to the next.

Naturally, then, when I read about a kick-ass new playground (like some of the ones profiled in this Travel + Leisure roundup), it piques my interest in a big way.

This is why I was so intrigued to hear about the new Terra Nova Rural Park in Richmond, British Columbia. The playground recently reopened after a major renovation—an upgrade that reportedly cost upward of CAN$1 million. Early reviews say the place might be the best playground on Earth.

Highlights of the new spot include a tandem zipline, a 30-foot-tall treehouse and a hill specifically designed for rolling down. There’s also a sand play area, a water play area, a meadow maze, and something called a “log jam,” which is designed to replicate the sensation of walking across a series of beach logs.

Reports indicate that city officials designed the park to mimic nature, and that they solicited input from kids. The city is marketing the park as an “adventure play environment” for “off-leash kids.”

In short, this place sounds like an amazing spot around which to plan a trip.

The park opens formally Sept. 27—the last Saturday of the month. We weren’t planning to go back to British Columbia any time soon. Now, however, we might have to rejigger our schedule to check it out.

Where are some of your favorite playgrounds and why do you like them so much?

Soaring above Las Vegas as a family

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The High Roller at night, summer 2014.

The High Roller at night, summer 2014.

Most of the time, my two main beats as a journalist—family travel and Vegas—exist in separate spheres.

Sometimes, however, the two come together in odd and wonderful ways. Such as the latest news about the High Roller, which, at 550 feet tall is the world’s largest observation wheel.

Late last month, the folks from Caesars Entertainment (which owns the wheel and the surrounding open-air mall, The LINQ) announced that the High Roller will open for 90 minutes one day a week exclusively for families with young children.

Dubbed the Family Hour Package, the program will allow riders with kids 12 and under to ride the wheel between 10-11:30 a.m. every Saturday in a family setting free of other (read: potentially wasted) customers. The package is priced at $49.95 and is available every week. According to a press release, it includes:

  • Two adult tickets
  • Three children tickets
  • Three High Roller binoculars for guests to keep
  • Three Juice drinks from the Sky Lounge

Having been up in the High Roller a handful of times since it opened in late 2013, I can say this: The package is a super deal. Juice drinks alone probably retail for $18 during regular business hours, which makes the ticket prices of approximately $32 for five people a steal.

The folks at Caesars told me families also can use their ticket stubs from Family Hour Package to receive discounts for a show at The Quad (a hotel that is set to change its name to The LINQ later this year).

My advice? Do the wheel, then wander west up the LINQ toward the Strip, stopping at Sprinkles cupcakes for a morning jolt or Hash House a Go Go (inside The Quad) for heaping portions of eggs and potatoes for brunch. On your way, stop in at the Polaroid Fotobar and print out some of the pictures you took up on the wheel. Even in Vegas, there’s nothing like a souvenir you can touch and hold.

You know your kid flies a lot when…

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They survived turbulence in the sky for this (at Walt Disney World).

They survived real turbulence for this (at Walt Disney World).

We had an earthquake here in California Wine Country yesterday. A big one. Even though the epicenter was about 40 miles from our house, even though it was a few miles below the surface, our house shook pretty significantly. Thankfully, we didn’t experience any damage.

We did, however, have quite a laugh, thanks to L, our Big Girl.

It all centered on her description of the experience. This was her first real earthquake, but she wasn’t scared. She wasn’t freaked. She really wasn’t even tired (considering the quake woke us all up at 3:20 a.m.). Instead, my kid likened the quake to the only other kind of uncontrollable shaking she has experienced in her five years on Earth. She called it “turbulence…in the ground.”

At first, Powerwoman and I just laughed at how clever our daughter’s assessment was. Then, when we really started thinking about it, we were blown away.

The context! The internalization! The subtle expression of love of family travel! It was awesome. It was exhilarating. And it provided further proof that those jaded idiots who claim kids aren’t capable of remembering ANYTHING about family travel until they’re five or six are just that—jaded idiots who like to hear themselves talk.

Our kid has experienced turbulence in the sky. She remembered what it felt like. And last night, when the earth shook us all like eggs in a frying pan, she called upon that memory as a byproduct of association.

The whole thing seems like a ringing endorsement of family travel to me. Let’s just hope she doesn’t have the opportunity to break out her simile again anytime soon.

Family travel rights in the sky, part 1

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We should see this together.

We should see this together.

Our flight back to SFO from Walt Disney World Resort (well, really from MCO) earlier this month was one of the worst family travel experiences in recent memory. I had checked our seat assignments hours before our 9 a.m. departure and the four of us were sitting together—L with me in one row, R with Powerwoman in the row behind.

Then, 90 minutes before our scheduled take-off, the airline split us up, and put R by herself.

Normally something like this would just be an inconvenience. But in the case of our family, it was a REALLY BIG DEAL. Because R is 2.

Let me repeat that so it sinks in. About 90 minutes before we were scheduled to take-off for a 5.5-hour flight back home, United Airlines split up our family and sat the 2-year-old passenger all by her lonesome.

You can imagine my shock when I saw the change. If you’ve been reading this blog for more than the last few weeks, you probably also can picture the outrage. Normally in these types of situations I go all “Johnny Brooklyn” and curse and wail and rant and rave and speak so excitedly little bits of spittle come flying out of my mouth.

This time, however, especially because the kids were RIGHT THERE, I kept my cool, and repeatedly (and respectfully!) requested that the flight attendants put my family back together.

In the end, to the airline’s credit, they managed to get us back to 2-and-2. They didn’t solve the problem until ten minutes before takeoff, but, technically—and to be totally fair—they did ultimately solve the problem.

Still, the entire debacle got me wondering what our rights as family travelers really are.

So I started digging. And I started making phone calls. And I started talking to experts. The reporting effort is still ongoing, but I wanted to report the first part of my findings ASAP. So here goes:

  • Currently there is no federal regulation requiring airlines to keep together families with confirmed seats. I thought for sure the FAA would regulate this. I was wrong; that agency only oversees family travel issues as they pertain to child safety seats. The folks at the Department of Transportation have some guidelines for airlines to follow about the ages of unaccompanied minors, but there is no formal law on the books that they enforce either.
  • In this vacuum of legislation, airlines establish and enforce their own policies about keeping together families. These policies vary widely.
  • United’s formal policy on the subject indicates that the airline will do whatever it can to keep families together. At the same time, the airline has a policy that stipulates no children under the age of 5 are allowed to travel unless they are accompanied by a parent or guardian. When I pressed a spokesperson to explain how separating a 2-year-old from her family would NOT be in violation of the unaccompanied minor rule, he suggested that because our daughter was ticketed with us, technically this was not a violation of the policy.

Obviously there is much more research to be done. Once I have spoken with every major airline and every major industry organization, I’ll compile my findings into an easy-to-read post. I may also put together an infographic or chart that helps explain these disparate policies.

So far, at this point in my reporting, I know this:  There’s nobody at the national level looking out for us family travelers, and we have very limited recourse when we feel we’ve been wronged.

Personally, I think that needs to change. Quickly. And forever. What’s your take?

Disney World for preschoolers, day by day

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The girls meet Elsa.

The girls meet Elsa.

We returned earlier this evening from our 6-day, 6-night visit to Walt Disney World Resort. Yes, we had a blast. Yes, we saw a ton. Yes, it was hot. And, to be honest, all four of us are COMPLETELY exhausted.

Rather than recap our week in a long narrative here, I’d like to redirect you to a travelogue-style rundown about the visit that I wrote for the Expedia Viewfinder blog. The idea behind this piece was simple: After writing a base post on our first night at the resort, I submitted one summary every day thereafter.

The post highlights a number of experiences, including a princess breakfast at Akershus Royal Banquet Hall; pint-sized toilets at Baby Care Centers in the Magic Kingdom, Epcot, and Disney’s Hollywood Studios; and our super-cool Magic Bands that obviated the need to carry credit cards or cash.

That said, my personal favorite day was the day we were treated to four hours with a VIP Tour Guide.

(A close second was Saturday, when we discovered the top-secret, indoor, and air-conditioned playground on the standby line for Dumbo: The Flying Elephant.)

To be frank, we enjoyed everything we did. And we’d do it again in a heartbeat. And so should you.

What are your favorite things to do at Walt Disney World?

Pro-potty parity for family travel

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Yes! A changing table! In a men's room!

Yes! A changing table! In a men’s room!

You don’t have to be political to support equal access to baby changing stations in public facilities. The reality is that we dads often lack changing tables in men’s rooms, and when we’re away from home (or traveling) with a diaper-wearing child, the oversight can be a real pain in the ass (pun intended).

Adding insult to injury, of course, is this: Moms usually have changing tables in women’s rooms.

I’ve grumbled about this for years, even making a point of photographing changing tables in men’s rooms when I see them, just to document small wins (see accompanying photo; thank you, The Ritz-Carlton, Half Moon Bay). Now other people (men and women alike) are doing something about it, in the form of a bill in the California State Legislature known as SB1350, or the “Potty Parity for Parents Act.”

The effort, which has been gaining national attention all summer long, aims to ensure that public facilities for changing babies’ diapers are equally available to both men and women in California.

Specifically the Act would require a baby changing station to be installed in the men’s restroom if one is being installed in the women’s restroom, or requires a diaper changing station to be included in a family restroom that is available to both men and women.

The bill, which targets places such as museums and other publicly funded spots, is being sponsored by Sen. Ricardo Lara (D-Huntington Park/Long Beach).

Personally, I’m proud to proclaim I’m pro-potty parity. Though our girls have grown out of diapers, passage of the bill truly would make a difference in the lives of millions of family travelers each year. When I consider the impact something like this could have on a national level, I see an entire nation of happy baby-bottoms. Also, we dads never would have to change our babies’ diapers in the trunks of our SUVs again.

Apparently there’s a public rally in support of this movement on Friday. I won’t be able to attend (it’s in Long Beach, down near L.A.), but rest assured: I’m on board. And if you’re a dad and you travel with diaper-aged kids, you should be too.

Where do you end up changing your child’s diapers when there are no changing tables to be found?

Shining spotlight on a new local gem

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Fishing at the CMOSC.

Fishing at the CMOSC.

Because this blog deals with family travel on a general basis, I usually try to keep the focus as broad as possible. Sometimes, however, I can’t resist writing about local stuff. Especially when I’ve profiled that local stuff in a major metropolitan daily newspaper.

Case in point: the new Children’s Museum of Sonoma County (CMOSC), which I spotlighted in my most recent family travel column for the San Francisco Chronicle.

The playground portion of the facility opened in March and the girls are OBSESSED. In fact, the day after my story about the place was published, we became members. I’m certain we’ll be headed there at least 2-3 times each month.

Things we love: the water play area, which comprises a series of water tables and a river from which kids can pluck plastic fish; the art studio, which hosts a different themed project every day; the organic garden, from which kids (under appropriate supervision) can pluck fruits and veggies; and the giant building blocks, with which kids can build giant Rube Goldberg-type machines.

Personally, I also love that after I called them out about it in my piece, the museum added a shade sail.

Don’t get me wrong, there’s stuff we’d change about the place, too. One of the biggies: The museum has way too many rules. You can only eat in a certain spot. You can’t be barefoot. You can’t play *in* the river (you have to stand on a bridge).

Nevertheless, I wholeheartedly recommend taking the family the CMOSC. Perhaps the best plan is to combine your visit with a trip to the Charles M. Schulz Museum, which is next door. There’s even an In-N-Out Burger down the street for an impromptu lunch. California Wine Country isn’t just for grown-ups anymore.